For my tour nurse Jackie greeted me with a big smile and hug

I was at the birthing center for a tour, on May 23rd 2017. Even before my tour nurse Jackie was very helpful and always kept in touch with me over the phone and vice versa. The day I went into the birthing center for my tour nurse Jackie greeted me with a big smile and hug. She showed me around and explained everything to me. Although my health insurance at this time does not cover the facility fee they still took time to meet with me. I filled out all the paperwork and I even by accident left my insurance card at the center and nurse Jackie was kind enough to bring it to her home with my medical records that I would be bringing with me to their other location in Brooklyn since that is closer to me. After my tour I contacted Dr. Lisa Eng and left her a message she called me back that same day and explained everything to me and answered all my questions. I had a few being that I may have to birth at the hospital due to my insurance coverage. Dr. Eng was extremely helpful. I see how much the clinical team at the NY birthing center care for their patients.